Win mobile crimea official. Win Mobile Crimea: service

Recently, I received an email from one of the subscribers of the Crimean operator Win Mobile. The question was as follows:

Hello! Tell me, please, how can I check my expenses by phone number?

At first, I didn’t know that the question was coming from a Win Mobile user, and the answer seemed simpler: go to the Personal Account on the operator’s website and order call details. But with Vin Mobile it was impossible. I was surprised to find that There is simply no personal account.

Win Mobile site does not represent any wonders of engineering. Yes, it was made beautifully, pictures, graphics - everything is on the level, but technically this is a whipped up resource in the style of a landing page. All links in it are made in the form of "anchors" - they are transferred to the necessary alphabetical page of the same page. All. No functional. Such a site is an average webmaster from the outback of Russia with good Photoshop knowledge makes you a maximum of thousands for 20 rubles. Although MTS for this masterpiece probably spent (leaked) 10-20 times more.

I did not find any information about checking expenses on the room or ordering details on mobile-win.ru. I found only a list of their salons in the form of an inconvenient pdf attachment.

From this I came to the conclusion that to this day get details of your expenses fromWinMobile is only possible in the form of printouts by visiting their offices directly..

Very convenient, isn't it? Especially if they are far from your place of residence.

Hello.

Tell me, please, how can I receive an accrual report, details and invoices in electronic form without visiting your offices?

I can’t find a personal account on the site. Can I use the LC on the MTS website for Vin Mobile numbers? Does Vin Mobile have the “last 5 paid actions” verification team like MTS: * 152 #?

My opinion: do not respond to customer letters - there is a direct disrespect for them from the company. The attitude is disregarding. Is it worth it to use such an operator? The conclusion is obvious. In addition, the “regular” MTS with Krasnodar numbers in the same code in the Crimea works great and provides subscribers with all the usual amenities.

K-Telecom LLC was registered incomprehensibly to anyone in Krasnodar (there is also K-Telecom CJSC in Armenia - since 2007, MTS subsidiary). What for? So that MTS could use the resources of the MTS Ukraine network on the territory of the Crimean peninsula and officially deny it. What are you, Win Mobile is not “MTS” and has nothing to do with it! Thus, in the light of recent political disagreements, they decided to avoid the threat of a fall in MTS shares on the New York Stock Exchange and various Western sanctions.

At the same time, any user of a modern smartphone, for example, on Android, can install the Netmonitor application on it and by changing the MTS SIM cards - Win Mobile understand that the phone will work from the same base stations of the same MTS network.

Win Mobile subscribers from Crimea, no offense, but the operator doesn't give a damn about you. It is not made at all to please you. You just make money. This conclusion is already evidenced by the lack of technical support Vin. Neither a normal site, nor a choice of tariffs and services, nor a decent service level. And how many months has nothing changed?

But recently, the head of the Ministry of Communications of Russia Nikiforov announced that soon 2 more new mobile operators will start working in Crimea in order to take care of the needs of the residents of our country! Of course, it is logical to assume that since base stations and frequencies of other mobile communication operators (Kyivstar, Life) remained on the territory of Crimea, as the former Ukraine, now we should wait for such k-telecoms No. 2 and No. 3.

Wait and see!

This material is based solely on the personal opinion and experience of the author.

The mysterious mobile operator WIN mobile (K-Telecom) has successfully launched in the Crimea and already serves more than a million subscribers. Almost 1,500 base stations were announced on the peninsula, and the new operator has already had its own website, contact center phones and the first public tariff.

Simultaneously with the start of operation of WIN mobile, MTS-Ukraine stopped working in Crimea. More precisely, a little earlier: at first on August 5, communications in MTS Ukraine in Simferopol were disconnected, a day later (on August 7), MTS-Ukraine officially announced the termination of work in Crimea “due to technical problems that impede the provision of mobile communications services”. In fact, there was an unexpected (more precisely, previously announced) disconnection of MTS Ukraine and the almost simultaneous inclusion of the WIN mobile network.

Mugs of passion

On August 5, a wonderful report about the events in the Kiev office of MTS-Ukraine appeared on the RBC website, I just have to quote it:

“Today, the Ukrainian security forces came to the MTS-Ukraine’s Kiev office with machine guns that accused the operator of separatism and supporting the enemy, a source close to MTS-Ukraine told RBC. According to him, security officials wanted to turn off the whole Crimea, but at first they turned off only Simferopol. The source claims that the Ukrainian security forces nervously reacted to the transfer to Russia of a group of 400 Ukrainian troops at the border crossing point of Gukovo in the Rostov Region. ”

I can well imagine the central office of the operator, and inside there is a large Disconnect stand with red buttons and names of settlements. The security forces scratched the backs of their heads with machine gun trunks and decided to press the Simferopol button first, then departed with a promise to return and continue to press the other red buttons.

The next day, the news about the taking of a red button for boarding was posted on the MTS-Ukraine website, quote:

“Dear subscribers!

What happened yesterday and continues to happen in Crimea with communications was a complete surprise for both MTS Ukraine and its Crimean subscribers. The company actually lost the ability to manage an important hub, which is responsible for providing communications services in Simferopol. He was disconnected from our network from the outside. The stoppage of equipment and the lack of communication among residents of a city of thousands led to widespread discontent and indignation of people, which, obviously, explains the unconvincing attempts to blame the Ukrainian operator for what is happening. ”

But it was not necessary to place red buttons in the central Kiev office that can be pressed by any fussed siloviki with a gun. Then there will be no "complete surprises" with "disconnection from the outside." Make an analogue of the "nuclear case", or something. There is little funny in all of this, but there are even fewer surprises.

It turns out that the Crimean Deputy Prime Minister Dmitry Polonsky spoke about the impending disconnection of cellular communication in Crimea on August 5, on August 2, several news agencies quoted this message. For example, the Ukrainian "Case", quote:

“The Crimean authorities expect the disconnection of Ukrainian mobile operators in the region on Tuesday, August 5, and recommend that the population buy and activate the cards of Russian mobile operators.

“I have information from representatives of Ukrainian mobile networks that next week, tentatively on Tuesday, customer service in the Crimea will be discontinued. I can’t say yet whether it will be disconnection of subscribers of all mobile networks or individual operators, but we have such information, ”Crimean Deputy Prime Minister Dmitry Polonsky told Interfax, combining his post with the post of Minister of Information and Communications.

According to him, residents of the Republic of Crimea have purchased about 700 thousand SIM cards of Russian mobile operators today. "We recommend activating Russian SIM cards by Tuesday, so as not to be left without mobile communications," Polonsky said.

I’m far from thinking that the Crimean Deputy Prime Minister Dmitry Polonsky commands the Ukrainian security forces in Kiev, and was there “a boy” with a gun? In any case, there was definitely no “complete surprise”.

Background

The mysterious Russian company K-Telecom was registered in Krasnodar on May 23. According to the reference of the Vedomosti publication, www.vedomosti.ru

“... a week after registration, K-Telecom received from the State Commission for Radio Frequencies (SCRF) the MTS GSM frequencies in the Crimea - interlocutors close to the SCRF told Vedomosti. The company was registered by Anna Berezkina, a private travel consultant, after which K-Telecom changed its owner twice - first it became Nikolai Balashov, and at the end of June the Armenian CJSC “Group Group Worldwide Holding” (according to the register of legal entities in Armenia, it belongs to Cell Group Worldwide ltd with unknown jurisdiction). “K-Telecom” CJSC company also works in Armenia - it is the local “daughter” of MTS. MTS also has a Russian “daughter” with that name. MTS representatives say that the operator has nothing to do with K-Telecom operating in Crimea.

K-Telecom began operating in Crimea at the MTS-Ukraine frequencies, its Russian switch was solemnly launched during a meeting on the development of communications in Crimea under the leadership of Prime Minister Dmitry Medvedev. The operator already has 1,500 built and ready-to-operate base stations in Crimea that will provide coverage for the entire peninsula. The operator is called WIN mobile. You can familiarize yourself with it a little more on the site.

I'm not trying to say anything, but if a bird looks like a duck, swims like a duck, quacks like a duck and bakes well with apples, then it is most likely a duck, and not some pink flamingo from distant lands. In the current situation in Ukraine, the position of the “daughter” of the Russian operator is rather complicated: on the one hand, it is impossible to quarrel with the authorities, and their behavior is difficult to predict. On the other hand, the corporation itself may run into the sanctions of the United States and Europe. On the third hand, switching all voice communication and data transmission through Ukrainian switches is undesirable for security reasons, security officials have a 95% probability of having full access to all information. One way or another, the deal has been done and MTS-Ukraine subscribers will most likely be serviced in full or technical roaming mode.

Tariffs

Today WIN Mobile offers its subscribers only one tariff “Freedom of communication”. In its ideology and structure, it resembles the Super MTS tariff: for a monthly fee of 2 rubles. 30 daily free minutes per network are provided per day, calls to all other operators of the Krasnodar Territory and to MTS-Ukraine at 2.50 rubles per minute.

There are options “My Russia” and “My Ukraine” for a separate monthly fee, when connecting “My Russia” calls to the Russian MTS network are also 2.5 rubles / min. In general, anyone can download a pdf-description of the tariff.

What will be the fate of the remaining operators, we do not know yet. But everything should be clear soon enough. In any case, without 3G, the peninsula will not remain, and with voice communication everything will also be formed. The transition period is always fraught with temporary inconvenience.

UPDATE

That's all, the puzzle finally developed and today (August 7) \u200b\u200bin the evening MTS-Ukraine SIM-cards were launched in Crimea. An implementation option is technical roaming in the WIN Mobile network, who would doubt it.

Kind people have already posted the rates at which MTS-Ukraine subscribers will be serviced in the Crimean WIN mobile network, see the screenshot above. By the way, in my opinion, the name VNC mobile would look more logical than WIN mobile. Guess why (emoticon).

Android   in the parameters of the mobile network, you must select "APN Access Point" - "Create a new access point". In the window that appears with the parameters of the access point, you must specify the following values:

Name: internet
Access Point (APN):   internet
Authentication Type:   PAP (for some device models - CHAP)
Access Point Type (APN Type):   default

In the access point menu, select "Save access point" and set it to default (checkmark on the right). After this procedure, you must enable data transfer in the previous menu.

To configure Internet access on a device with an operating system iOS   in the cellular settings you must select "Cellular data connection." In the "Cellular Data" section, you must specify the following values:

APN:   internet

After this procedure, in the previous menu you need to enable cellular data.

To configure Internet access on a device with an operating system Windows   Phone   in the data transfer settings, select "Add an Internet access point." In the window that appears with the parameters of the access point, you must specify the following values:

Access point:   internet

To set up Internet access for other devices   You must make the following settings in your Internet profile settings:

Profile Name:   internet
Data channel:   Gprs
Access Point (APN):   internet

Depending on the version of the operating system and the make / model of the device, some parameters of access points / Internet profile may differ.

If after making the settings and turning on the data transfer, the Internet does not work, you should reboot your device (turn it off and on). If you have problems with the setup / stability of the Internet, we recommend that you contact the nearest.

What to do if the Internet does not work?

1) In the case of a new SIM card.
  If you have become a Win mobile subscriber and, having inserted a SIM card into your device, you find that the Internet does not connect automatically (you have already activated the one you need or), you need to configure the Internet access point. Details on configuring the access point are described in the question "How to set up the Internet?" .
2) In the case of a valid SIM card.
  Check the balance, maybe the amount on the account is not enough to access the Internet. Having replenished the balance and making sure that the money has arrived in your account, you should reboot the device (turn it off and on). If you started using the Win mobile SIM card on a new device, the Internet setup procedure is the same as with a new SIM card.
3)   Internet is slow.
  Check the rest of the traffic (see the question "How to find out the rest of the traffic?" ), you may have exceeded the daily / monthly traffic quota and your speed is limited until the end of the day / month, respectively. For more information about tariffs and Internet services, see the description of tariff plans. ,   and.
4)   Your SIM card may be out of order.
For information on replacing a SIM card, see.

How to find out the rest of the Internet traffic?

You can find out the rest of the Internet traffic on your device by dialing a request *815# .

What is the speed of transmission / reception of Internet data?

The maximum speed of data reception / transmission in a 2G network is up to 236.8 Kbit / s., In a 3G network - up to 2 Mbit / s., In a 4G LTE network - up to 20 Mbit / s.

However, the actual level of the communication signal and the speed of data reception / transmission depend on the features of the natural terrain, urban terrain, meteorological conditions, as well as on the characteristics of the subscriber device and the number of subscribers located and operating in the same area.

How to configure the Internet in a USB modem?

To configure Internet access via a USB modem (GSM / UMTS / LTE standard, not tied to any one operator), after installing the Win mobile SIM card, in the modem service application, you need to create a new Internet profile and enter the following settings:

• Name:   internet
• Access Point (APN):   internet
• Dial Number: *99***1#

Depending on the make / model of the data transfer device, some parameters of the Internet profile may differ.

If after making settings and activating data transfer the Internet does not work, you should reboot your device. If you have problems with the setup / stability of the Internet, we recommend that you contact the nearest.